If you are receiving workers’ compensation benefits and a Nurse Case Manager (NCM) contacts you, it is crucial to understand their role and how to protect your rights. While they may claim they are there to assist in your recovery, their primary goal is to serve the insurance company’s interests, not yours.
Who is a Nurse Case Manager?
A Nurse Case Manager is a medical professional hired by the workers’ compensation insurance company to oversee your treatment. Their purpose is to manage costs for the insurer, which often means pushing injured workers to return to work as soon as possible—sometimes before they are fully healed.
What Should You Do If a Nurse Case Manager Calls?
If an NCM reaches out to you, follow these essential steps to protect your benefits and health:
- Do Not Speak with Them Without Legal Representation – You are not required to talk to a Nurse Case Manager. Any information you share can be used to reduce or terminate your benefits.
- Do Not Allow Them to Attend Your Medical Appointments – They may pressure your doctor to release you back to work sooner than is safe.
- Inform Your Doctor About Their Role – Let your physician know that the NCM represents the insurance company and not your best interests.
- Contact The Pisanchyn Law Firm Immediately – Our workers’ compensation lawyers will handle all communications with the NCM to ensure your rights are protected.
- Follow Your Doctor’s Advice, Not the NCM’s Recommendations – Your doctor is the only person who should decide when you are ready to return to work, not an insurance company representative.
Why Choose The Pisanchyn Law Firm?
Insurance companies will use Nurse Case Managers to pressure injured workers into early return-to-work scenarios, jeopardizing their health and benefits. At The Pisanchyn Law Firm, we have extensive experience in workers’ compensation law and know how to handle insurance company tactics.
